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As a part of every issue of PMI Today, the Project Management Institute’s monthly newsletter published as a supplement to PM Network magazine, PMI features a small section called PMI Fact File which features statistics about the number of PMI members, new members acquired, number of active CAPM (Certified Associate in Project Management) or PMP [...]

Today is Canada Day and being a Canadian native living in the United States I have been fielding many questions about the holiday. A lot of my friends are aware that it is Canada Day (it’s on their calendars, or Canadian friends living here in the Deep South have wished them a happy one), [...]

A trip to Mars?
Today, an international team of scientists (an international six-man crew consisting of one Russian, one Frenchman, one Italian-Colombian and one Chinese) was been locked into a set of windowless steel capsules for 520 days to take part in a simulation of a flight to the planet Mars, by subjecting them to the [...]

What are customer contact points?
Customer contact points are those points of contact at which businesses interact directly with their customers. This can include, for example, in-person communication, telephone conversations, interaction through the Internet, company-sponsored kiosks, and in-person customer support. Most businesses generally know what their customer contact points are, but many don’t seem [...]

If you’re going to be managing projects, it certainly helps to know what they are!
As per PMI’s Project Management Body of Knowledge, a project has the following dimensions:

A project is an endeavor undertaken to create a unique product, service or result.
A project is temporary; it has a beginning and an end.

Project managers should be careful [...]

Lately I’ve been using Twitter in an attempt to connect and communicate about relevant, real-time information about some of the things I’m interested in – project management, PMP certification, the cities of Charleston (where I currently live), Ottawa and Toronto (where I’m from), and electronic music, to name a few. It’s a fun and [...]

Today is Cinco de Mayo, a Mexican holiday that takes place annually on the fifth of May. Here in the United States Cinco de Mayo is widely celebrated, even by those not of Mexican or Mexican-American origin – this evening great numbers of people will be eating Mexican food, listening to festive Mexican music, [...]

While working in the Project Portfolio Office of a bank in Ireland I became ITIL Foundation in IT Service Management certified. The Foundation Level of ITIL is the first stage in learning the key concepts, structure, terminology and processes of ITIL.
ITIL stands for Information Technology Infrastructure Library, and it is a trademark of the [...]

The PMI Registered Education Provider (REP) program is a training provider certification program run by PMI for providers that issue Professional Development Units (PDUs) for project management training courses. The REP program was created to enhance the ongoing professional development of PMI’s members, PMI-credentialed members (PMPs, PgMPs, CAPM holders, and so on) and other [...]

Recently I’ve been thinking a lot about how we use usability in the design process or more specifically, our impetus for doing usability. When most people think of usability testing, they think of a user sitting in front of an application, talking about what they think about the application…and in some [...]