by Brian Crawford | Aug 17, 2023 | Product Design
Like most grocery stores in Europe (at least that I’ve seen), you must weigh your own produce before bringing it to the cashier. The local Tesco is no exception. Unlike grocery scales at other stores whose UI starts with a menu, this one also features a list of...
by Brian Crawford | Feb 20, 2023 | Product Design, Product Management
Last week I read the book Design Thinking: The Handbook by Falk Uebernickel et al. I was surprised by how much I liked it, and by how much I agreed with much of the way the Design Thinking process is, well, designed. Design Thinking is a way of designing by using...
by Brian Crawford | Sep 17, 2016 | Marketing, Product Design
I have a Panasonic sonic toothbrush that I bought for a decent price a few months ago from Groupon. It is a pretty good toothbrush – for proper oral hygiene I recommend using a sonic toothbrush in general (and flossing regularly, of course). One feature that...
by Brian Crawford | Feb 19, 2012 | Project Management, Social Networking
Lately I’ve been getting into using Pinterest, a social networking site designed to allow users to collect and share information by “pinning” things that they find useful or interesting onto “boards”; pages within a user’s hierarchy...
by Brian Crawford | Mar 10, 2011 | Social Networking
The other day I was involved in a discussion that included talk about Twitpic, the most popular of the real-time media sharing sites on the Internet. The service was started by a fellow in Charleston, South Carolina, the town where I last lived (in fact, the site I...
by Brian Crawford | May 23, 2010 | Marketing
What are customer contact points? Customer contact points are those points of contact at which businesses interact directly with their customers. This can include, for example, in-person communication, telephone conversations, interaction through the Internet,...
